Frequently asked questions about Harrogate-based luxury apartment accommodation

FAQs

How do I make a booking?
What do I do if I cannot find what I want?
How do I find my apartment?
What are the check-in and check-out times?
Where do I park?
Where are the apartments located?
What can I expect in my apartment?
Are the bedrooms doubles or singles?
Do you offer breakfast?
Do you provide high chairs and travel cots?
Is there WIFI?
Do you accept pets?
Is smoking allowed in the apartments?
Is there a minimum stay?
How often will my apartment be cleaned and the linen changed?

How do I make a booking?

You may book online or contact our friendly Booking Department on 0845 643 1961 (office hours 9.00am – 5.30pm Mon- Sat), who will be pleased to take a booking over the phone.

What do I do if I cannot find what I want?

If you are unable to find an apartment that meets your requirements within your budget, please do not hesitate to contact our booking department on 0845 643 1961. Alternatively use our Here to Help option live link shown on the right hand side of this page.

How do I find my apartment?

Shortly before arrival we will contact you by email to provide details of where we are, and how to collect the keys in order to access your apartment. These instructions are very clear and easy to follow. You will have the flexibility to arrive at any time of the day or night. If you do not have an email address we will send instructions by post.

What are the check-in and check-out times?

Check-in is 2.30pm and check-out is 11.00am.

Where do I park?

We can provide 1 parking permit per apartment. This will allow you to park on a street next to the apartment . These can be pre-ordered or purchased from the Rasmus Shop (office hours 9.00am – 5.30pm Mon-Sat) on arrival. An administrative fee will apply. Should you arrive outside of office hours then there is unrestricted parking near the apartments between 6.00pm- 9.00am. Please be advised that the administration fee relating to providing parking arrangements, is a charge paid to Rasmus Living for facilitating this service and does not in any way relate to Harrogate Borough Council. Further details will be enclosed in your instructions.

Where are the apartments located?

All our apartments are located in Harrogate City Centre, close to shops and restaurants. If you are visiting the International Conference Centre, we have apartments that are opposite the main entrance.

What can I expect in my apartment?

All our luxury apartments offer a spacious open- plan living area. Plasma TV, DVD and CD player. The kitchen is fully equipped with an extensive range of utensils, crockery, cutlery and appliances. Provisions for tea and coffee are provided. All our bedrooms and bathrooms have been designed with our guests in mind to ensure comfort and relaxation. Beds are made up with fresh linen and towels laid out.

Are the bedrooms doubles or singles?

In most of our apartments we are able to offer the option of doubles or singles. Please specify when booking.

Do you offer breakfast?

Working with the famous Betty’s Tearoom, we have created the perfect start to your day. A freshly prepared combination of a bread muffin, croissant with butter, jam and marmalade, and a delicious Spiced Apple Sponge all finished off with a fresh orange juice.
These can be ordered for any number of people and will be delivered to your apartment on day of arrival.
Please note that we will require a minimum of 48 hours notice to place the breakfast order and we cannot offer this service on a Monday morning.

Do you provide high chairs and travel cots?

High chairs and travel cots are available on request. Please specify when booking. Charges may apply.

Is there WIFI?

WIFI is available at no extra charge.

Do you accept pets?

We are sorry but we do not accept pets.

Is smoking allowed in the apartments?

Smoking is not permitted in any of our apartments.

Is there a minimum stay?

You may book our apartments from one night to one year. Certain offers may be subject to a minimum stay period.

How often will my apartment be cleaned and the linen changed?

Our apartments are cleaned once per week for stays over 7 nights. We are able to provide additional cleaning and linen changes on request. Charges may apply.

Book Online

Use the form below to check availability and book online.

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Last minute deals for this weekend

2 bedroom/1 bathroom (sleeps 4): Fri £139 / Fri & Sat £275 (save £35)

2 bedroom/2 bathroom (sleep 4-6): Sat £195 / Sat & Sun £325 (save £65)

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